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G2

G2 is the world's largest software review marketplace — and a critical trust signal for any B2B or SaaS company targeting AI visibility, as AI engines heavily cite G2 ratings when recommending business tools.

Founded

2012

Headquarters

Chicago, Illinois, USA

Domain Authority

DA 92

Category

Software & B2B Review Platforms

Pricing

Free tier available

What is G2?

G2 has established itself as the definitive platform for software and B2B service reviews. With over 2 million verified reviews and 100,000+ products listed, it's the first place buyers look when evaluating business tools — and increasingly, it's the first place AI engines look too.

From a GEO/AEO perspective, G2 is exceptionally powerful for B2B companies. When someone asks ChatGPT, Perplexity or Claude "What's the best CRM for small businesses?" or "Compare project management tools", the AI engine almost always draws on G2 data. G2's structured review format — with category grids, satisfaction scores, feature comparisons and verified user badges — provides exactly the kind of structured, comparative data AI models need to generate confident recommendations.

G2's domain authority (DA 92) ensures that G2 profiles rank prominently in search results, creating an AI-crawlable page that summarizes your product's positioning, ratings and competitive landscape. The platform's quarterly Grid Reports and Best Software awards add additional authority signals that AI engines reference.

Listing on G2 is free. Paid plans unlock lead generation features, competitive intelligence, and buyer intent data — but even the free profile creates a powerful trust signal.

Pricing

Free listing and profile. Paid plans for lead generation, buyer intent data, and competitive intelligence — pricing on request.

Best for

SaaS companies, B2B software vendors, IT service providers, digital agencies. If you sell to businesses and your product competes in a defined software category, G2 is non-negotiable.

AI Visibility Analysis

Why G2 matters for GEO/AEO

1

DA 92 — among the highest-authority B2B platforms, heavily crawled by AI engines

2

AI engines cite G2 ratings in nearly every B2B software recommendation

3

Structured review format (grids, scores, comparisons) is ideal for AI data extraction

4

Quarterly Grid Reports create recurring authority content that AI engines reference

5

Verified reviewer badges add trust weight that AI models factor into recommendations

Frequently asked questions about G2

Why is G2 critical for AI visibility in B2B?
When AI engines like ChatGPT or Perplexity answer questions about business software — 'best CRM', 'top project management tools', 'email marketing platforms comparison' — they almost always reference G2 data. G2's structured format (category grids, satisfaction scores, feature comparisons) provides exactly the kind of organized, comparative data AI models need. If your product isn't on G2, you're invisible in these AI-generated recommendations.
Is G2 free for software companies?
Yes. Creating a G2 profile and collecting reviews is free. Your product appears in category listings, receives a G2 score based on reviews, and gets a public profile page. Paid plans add lead generation (identifying companies that view your profile), buyer intent data, competitive analytics, and content licensing for marketing.
How many G2 reviews do I need to rank in my category?
G2 requires a minimum of 10 reviews to appear in their quarterly Grid Report. However, for meaningful AI visibility, aim for 25+ reviews. AI engines weight review volume alongside rating — a product with 50 reviews at 4.5/5 will be cited more confidently than one with 5 reviews at 5/5.
How do G2 Grid Reports affect AI visibility?
G2 publishes quarterly Grid Reports that position products on a matrix of customer satisfaction vs. market presence. These reports are widely cited by analysts, journalists, and — critically — AI engines. Being positioned as a 'Leader' or 'High Performer' in a G2 Grid creates a strong, recurring authority signal that AI models incorporate when generating recommendations.
Should B2B companies prioritize G2 over Trustpilot?
For B2B software and services, G2 should generally come first. While Trustpilot is more recognized by consumers, G2 is the authoritative source for business software evaluation. AI engines know this distinction — when answering B2B queries, they cite G2; for consumer queries, they cite Trustpilot. Ideally, maintain strong profiles on both.

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