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🇬🇧 United Kingdom E-commerce

E-commerce AI Visibility Barometer

Which UK e-commerce brands are most recommended by AI engines? This ranking tracks citation positions across 4 AI engines (ChatGPT, Perplexity, Gemini, Claude) for popular online shopping queries.

Last updated: April 30, 2026

1

Best online shopping sites in the UK?

Meilleurs sites de shopping en ligne au Royaume-Uni ?

Rank Brand ChatGPTPerplexityGeminiClaude Cited by
🥇 1 Amazon UK #1 #1 #1 #1 4/4
🥈 2 John Lewis #2 #2 #2 #2 4/4
🥉 3 ASOS #3 #3 #3 #4 4/4
4 Argos #4 #4 #4 #3 4/4
5 Marks & Spencer #5 #5 #5 #5 4/4
6 Very #6 #6 #6 3/4
2

Where to buy electronics online in the UK?

Ou acheter de l'electronique en ligne au Royaume-Uni ?

Rank Brand ChatGPTPerplexityGeminiClaude Cited by
🥇 1 Amazon UK #1 #1 #1 #1 4/4
🥈 2 Currys #2 #2 #2 #2 4/4
🥉 3 John Lewis #3 #3 #3 #4 4/4
4 Argos #4 #4 #4 #3 4/4
5 AO.com #5 #5 #5 #5 4/4
3

Best fashion retailers online UK?

Meilleurs detaillants mode en ligne au Royaume-Uni ?

Rank Brand ChatGPTPerplexityGeminiClaude Cited by
🥇 1 ASOS #1 #1 #1 #1 4/4
🥈 2 Zara #2 #2 #2 #3 4/4
🥉 3 H&M #3 #3 #3 #2 4/4
4 Next #4 #4 #4 #5 4/4
5 Selfridges #5 #6 #5 #4 4/4
6 Boohoo #6 #5 #6 3/4
4

Top grocery delivery services in the UK?

Meilleurs services de livraison de courses au Royaume-Uni ?

Rank Brand ChatGPTPerplexityGeminiClaude Cited by
🥇 1 Tesco Online #1 #2 #1 #1 4/4
🥈 2 Ocado #2 #1 #2 #2 4/4
🥉 3 Sainsbury's #3 #3 #3 #3 4/4
4 ASDA #4 #4 #4 #5 4/4
5 Amazon Fresh #5 #5 #5 #4 4/4
5

Best department stores online UK?

Meilleurs grands magasins en ligne au Royaume-Uni ?

Rank Brand ChatGPTPerplexityGeminiClaude Cited by
🥇 1 John Lewis #1 #1 #1 #1 4/4
🥈 2 Marks & Spencer #2 #2 #2 #2 4/4
🥉 3 Selfridges #3 #3 #3 #3 4/4
4 Harrods #4 #4 #4 #4 4/4
5 Debenhams #5 #5 #5 3/4
How to read: #1 Cited first #2 Cited second #3 Cited third Not cited

Key Insights

E-commerce in United Kingdom

Amazon UK is cited first by all 4 AI engines on generic and electronics queries, but heritage brands like John Lewis and M&S maintain strong early positions on department store and quality-focused queries. Claude shows a slight preference for Argos over ASOS on general shopping, and ranks H&M above Zara for fashion — small but meaningful differences from the other engines. Boohoo and Debenhams are not cited by Claude at all, suggesting weaker brand signals in its training data.

Want to improve your citation position?

Our AI Visibility Intelligence Platform analyzes your brand across ChatGPT, Perplexity, Gemini, Claude and Grok — and gives you a prioritized action plan.

Frequently asked questions

Why are heritage UK brands cited so early by AI engines?
Brands like John Lewis and M&S benefit from decades of consumer trust, extensive media coverage, and deep content ecosystems. All 4 AI engines consistently cite them in the top positions, recognising their long history of positive mentions across the web.
How does Trustpilot affect which UK e-commerce brands get cited first?
Trustpilot is heavily referenced by all 4 AI engines for UK e-commerce. Brands with high Trustpilot ratings tend to be cited in earlier positions when ChatGPT, Perplexity, Gemini, and Claude generate shopping recommendations.
Can smaller UK e-commerce brands improve their citation positions?
Yes. Focus on niche queries where competition is thinner, build reviews on Trustpilot and Google, get featured in UK comparison content (Which?, TechRadar), and ensure consistent brand information across platforms. Being cited by even 3 out of 4 engines is a strong signal.